Management of all claims on behalf of the medical practitioner regarding patients that belong to medical schemes, private patients, Workmans Compensation (injury on duty), and deceased patients.
Distribution of accounts to patients responsible for the settlement of the account.
Handling of all enquires from patients, medical schemes and other third parties.
Final notices to responsible parties in the event of long overdue unsettled claims.
All costs to contact patients via mail, e-mail, sms and correspondence and contact with medical aids are included in the monthly commission amount paid to smart medical solutions.
In the event of long overdue claims, smart medical solutions will hand over the responsible person to debt collecting company or attorney to recover the outstanding debts (this process will always be clarified with the service provider before any action is taken).
At the end of every month, a full report will be supplied to the medical practitioner that will include the following: Total income for the applicable month (Turnover report) and payments received (Receipt Book Report), claims outstanding (Age Analysis report), age analysis as well as a full age analysis by medical schemes and patients.
Smart Medical Solution commissions are calculated on income received by the practice and not on the monthly turnover amount.
